Hi Team,
Some feedback on publishing from App Builder. When publishing the app, and choosing the specific roles types, it seems that ‘Agent’ is not available in the dropdown. I have tried to reduce and increase my screen size, and scroll in the hope it would appear but seems its not there as an option. I need to navigate to the app settings directly to allow agents access to the app. I have provided the screenshot to indicate.
Thanks

The 'Agent' role is considered an individual role rather than a group role. According to our experts, the access roles displayed in the app builder are based on the roles configured under Admin Center > People > Team > Roles, which does not include the Agent role.
I hope this clarifies your question!