Hi there Zendesk community! Happy Tuesday!
Here’s our weekly Community events line up for next week
Next week the Community and CX team are thrilled to be hosting the following events:
Relate Deep Dive on platform
Date: Jun 30, 2025
Time: From 11:00 AM - 12:00 PM CDT
Location: Virtual event - Registration Link
Speakers 🎙️:
- Andrea Wong-Product Marketing Manager
- Vanessa Kahn-Product Marketing Manager
- Valerie Tsai-Senior Product Marketing Specialist
- Andy O’Rourke-Product Marketing Manager
- Maria Wojciechowska-Product Marketing Manager
About the Event:
On this community deep dive event we will learn how you can accelerate AI and human agent workflows across systems with the Zendesk platform. Get an inside look at our new integration, analytics, and security tools, including the Action Builder, App Builder, real-time monitoring, and more.
Zendesk Essentials: 5 steps to provide email support - Step 5: Final steps to go live
Date: Jul 1, 2025 11:00 AM
Time: From 11:00 AM - 12:00 PM CT
Location: Virtual event - Registration Link
Speakers 🎙️:
- Jonathan Gomez- Senior Managed Services Consultant
- Angi Butler- Customer Success Manager
About the Event:
On this final delivery of our 5 steps to providing email support series. We will cover essential actions for launching your email support, including publishing channels and workflows, activating email forwarding, and importing users.
6 steps to implement Zendesk WFM - Step 2: Organize your work streams and tasks
Date: Jul 2, 2025 11:00 AM
Time: From 11:00 AM - 12:00 PM CDT
Location: Virtual event - Registration Link
About the Event:
The Zendesk WFM team will host an in-depth onboarding webinar series titled: 6 steps to implement Zendesk WFM to master Zendesk workforce management and empower your team. Join us on the second episode “Step 2: Organize your work streams and tasks”. A session designed to help you master Zendesk WFM, the workforce management platform transforming customer support.
We have an awesome selection of sessions coming up next week, be sure to take advantage of these opportunities to enhance your Zendesk experience!