Hey there Zendesk community!
We’re excited to invite you to our next event, Deep Dive into Zendesk for Contact Center. Mark it on your calendar, June 16th at 11 AM CDT! We'll showcase how Zendesk can uplevel your omnichannel contact center with advanced capabilities like customizable IVR, real-time AI, unified inbound and outbound dialing, and granular security controls.
Webinar overview
- Customizable IVR: See how you can further automate responses and lighten agent workload using IVR
- Real-Time AI: Learn how your agents can more quickly handle and close out cases with AI-powered insights, transcripts, and synopses..
- Unified Inbound and Outbound Dialing: Understand how you can improve efficiency with a single system to power your support, marketing, and sales teams.
- Granular Security Controls: Gain insights into how to implement robust security measures, like data encryption and audit trails, to protect sensitive customer information.
This interactive session will allow you to engage directly with our experts, who will provide insights tailored to your specific needs. Join us for this enlightening deep dive and learn how we’re shaping the future of customer support with Zendesk for Contact Center. We look forward to seeing you there!
Speakers
- Carlos Folgar, Sr. Product Marketing Manager
- Jonathan Barouch, Vice President, GM Contact Center
- Lovekesh Anand, Platform Architect, Contact Center
- Nuri Gocay, Director, Contact Center Platform Architecture
Register today to save your spot and see how Zendesk for Contact Center can transform your service operations!