Hey Community!
The Knowledge Builder early access program (EAP) is open for you to enroll!
With this powerful feature, knowledge teams can kickstart their help center creation in no time, enabling them to harness AI agents for automating user interactions almost immediately.
How? Knowledge Builder analyzes your ticket data to pinpoint the most common customer issues and combines them with key business context (for example your target audience and brand information), to automatically create a ready-to-use knowledge base.
You can sign up today and enjoy the benefits the feature brings to your knowledge management!
Please learn more and share your feedback here. Thank you!