Hello dear Community!
Get a sneak peek of next week’s Community events happening right here! The Community, WEM and Enterprise User Group teams are bringing you expert tips on Analytics, QA, and HyperArc.
Zendesk WEM: 3 steps to implement Zendesk QA – Step 1: Create and evaluate your QA scorecard
🗓️ Date: September 17, 11:00 a.m. CDT
📍 Virtual event : Registration Link
About the event:
Join us for an in-depth onboarding webinar designed to help you master Zendesk QA, the quality assurance platform transforming customer support. In this session, our experts will guide you through the essentials of setting up and navigating Klaus QA, creating and managing QA forms, conducting effective reviews, and leveraging powerful reporting and analytics features. Learn how to integrate Zendesk QA with your existing tools, implement best practices, and empower your team to achieve excellence in quality assurance.
Enterprise User Group: The Road Ahead: Zendesk Analytics
🗓️Date: September 23, 10:00 a.m. CDT
📍Virtual event : Registration Link
About the event:
Join us for an exciting virtual event where we'll dive into the latest updates on the migration to Zendesk's new Analytics functionality. Get exclusive insights directly from a special guest from the Zendesk product team, and learn how to leverage these new features to transform your data analysis and reporting. Don’t miss this opportunity to ask questions and engage with fellow Zendesk users. Reserve your spot now and stay ahead of the curve with cutting-edge analytics tools!
Jump in, connect, and level up your skills with us!