I have created a dashboard in Zendesk using multiple queries. I am based in Melbourne so its Melbourne Time Zone. Can someone please advise whether the dashboard will display the same data for any other team member who is based in UK time zone or the data will be different for the UK team member.
Hi Kanchan,
Zendesk Explore uses the Timezone in the user profile. This timezone is used by dashboards, dashboard content, dashboard exports, the dashboard email delivery trigger time, query builder, query export, and drill through.
Dashboard content that is sent through dashboard deliveries uses the recipient's time zone. If the user views a non-password-protected dashboard, the timezone displayed there is the default Zendesk timezone.
For more information on dashboard deliveries, see the articles: Sharing dashboards and Sharing Explore dashboards outside Zendesk.