Hello All!
I assume that the number of views reported in the Explore data for Gather posts relates to the number of times users have opened the post's page. Is this correct?
Kind Regards,
Dermot
What exactly constitutes a view for a post?
Thank you, Darenne!
Are these unique views? For example, if a member reads the post ten times, is that ten views or one view?
Kind Regards,
Dermot
Hi again Dermont! Sorry for not getting back to you sooner. I just checked the Post view calculation outlined here.
It is calculating the event not the ID of the viewer. Hence, if the same person with the same email address viewed the article 10 times, it would mean 10 views too.
IF ([guide_community_engagement_event_type] = "Post viewed") THEN [guide_community_engagement_community_post_id]
It is calculating the event not the ID of the viewer. Hence, if the same person with the same email address viewed the article 10 times, it would mean 10 views too.
Thank you, Darenne!
That answers my question!
Kind Regards,
Dermot
Hi Dermot, glad I was able to assist! You have a lovely day.
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In Gather dashboard in Explore, there are 3 key metrics:
If you're referring to post view, you're correct. If a customer viewed that specific community post, it will be added in the post view section. You can find more information in this article for your reference.