Ticket Follower Reporting

Hi Kristina,
 
This report isn't yet available with Zendesk Explore to measure how many tickets have a follower and list down the names. We've checked our documentation here, and there are no available metrics or attributes that can achieve this report at the moment.
 
I've taken a look and found that other users are discussing similar needs here:
 
Add CC Attribute to Reporting
 
You can up-vote that original post and add your detailed use-case to the conversation. Threads with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.
 
I hope that answers your question. Thank you!
 

Hey Alfredo,
 
Thank you for sharing your question about the Ticket Follower Reporting in Zendesk. We understand that having the ability to audit such actions, especially for instances of accidental ticket merging, is important for maintaining client confidentiality and service quality.
 
Your suggestion for such a reporting feature is valuable, and we'll definitely keep it on our radar for future consideration. As of now, I must share that there are no immediate plans to implement significant changes to support ticket datasets in Zendesk. We are aware of the importance of this capability and will continue to evaluate our users' needs against our product roadmap.
 
Though we can't fulfill this request at the moment, your voice is instrumental in helping us prioritize new features. We are committed to transparency and will convey updates on any plans to expand reporting features as they develop.
 
For the latest news and upcoming features, don't forget to check our What’s New Community Topic regularly and join our Community events.
 
Your engagement is crucial to us, and we greatly appreciate the time you took to provide your feedback.