Is there a way to report or find all users who have "Can view tickets from user's org"? Just a simple list of all users with this access today and their organization is what I'm after.
Reporting on "Can view tickets from user's org" access
Not sure if bumping is allowed, but bumping this once to see if anyone has any ideas. Advanced Search doesn't even help in this situation since User "Access" field isn't available in it. Odd that there's no way to get a quick glimpse into what the users and user access is across an organization.
Is there any progress on this that can be shared to everyone. The linked post isn't accessible I'm afraid
Hi everyone,
Thank you for sharing your feedback with us. We appreciate your patience as we work on addressing your requests for more information. Rest assured, we are committed to providing a response as soon as we can. In the meantime, you may want to check our announcement page for updates.
Thank you for your continued support!
Thank you for sharing your feedback with us. We appreciate your patience as we work on addressing your requests for more information. Rest assured, we are committed to providing a response as soon as we can. In the meantime, you may want to check our announcement page for updates.
Thank you for your continued support!
This enhancement is definitely needed.
Bumping this - being able to easily report on this would be very helpful for us to manage our users as well!
Hi all!
I think this would make a great product feedback request in our community forums!
We recommend you create a product feedback post about it here. You might also find this article on giving product feedback helpful. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.
Specific examples, details about impact, and how you currently handle things are the most helpful things to share to help our product teams understand the full scope of the need when working on solutions.
We truly value customer feedback and your voice and votes in the product feedback topics in the community help influence future Zendesk functionality.
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This request was closed and merged into request #12995313 "[Community Post] Pesquisa de NPs".