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Numbers in reporting for ticket creation

  • November 23, 2021
  • 1 reply
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Nick11

Hello

Can someone confirm if we delete a ticket from the main queue, will the numbers in the reporting be affected? Or the report will still show the original number of the tickets created? 

 

1 reply

Amie11
  • November 23, 2021

Hey Nick,

Explore will exclude the deleted ticket. 

Screenshot taken from here: https://support.zendesk.com/hc/en-us/articles/4408883872538-Deleting-tickets

Best,

Amie