Hi there! I need to have a report in which I can see the total volume of tickets by status on a given day. So, if I have 20 new tickets per day and all of them are being solved, I would have:
1st day: 20 new 0 solved
2nd day: 20 new 20 solved
3rd day: 20 new 40 solved
Here is an inspiration for this: https://confluence.atlassian.com/jirasoftwarecloud/cumulative-flow-diagram-777002689.html
I would be very grateful if someone could point me in the right direction. Thank you!
Anatolii
Try this:
Use the Support Ticket Updates dataset.
Metrics
Then use the dual Access button to enter
Columns
Filter
Result Manipulation
And that gave me:
Hi,
i generate a similar graphich based on a specific (number of tickets per month starting AND cumulative number of tickets).
Is there a way to hide the data values on the columns and keep only those in the cumulative line?
Romulo
Hi Dane,
yes, both columns are displayed.
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Are you pertaining to the column values highlighted in green?
As it turns out, there's no option to remove it on the current chart configuration.