Dear Community,
I would like to report on users that contacted us via messenger and have not contacted us via any other channel within a specific timeframe. Is there a recipe for this?
Thank you!
Siri
Find number of customers that contacted us via messenger and no other channel
Hi Siri,
I hope you're having a wonderful day! Here is a list of available recipes for reporting with Messaging: Zendesk Messaging
If you can't find the report you need in the recipes, feel free to create your report using the available Metrics and Attributes for Messaging.
I hope this information is helpful to you.
I hope you're having a wonderful day! Here is a list of available recipes for reporting with Messaging: Zendesk Messaging
If you can't find the report you need in the recipes, feel free to create your report using the available Metrics and Attributes for Messaging.
I hope this information is helpful to you.
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Messaging* :)