Hello,
I am trying to apply a filer but it's not working the way I expected it to. I have the assignee name in the columns. I am attempting to add an assignee filter that will allow me to select the assignee(s) and display all the date(s) and the solved ticket count for the date(s).
I expected to see the ticket solved counts for the date but when filtered it only shows the date(s) for the assignee (below) but I am expecting to to see 3 solved tickets in this case. Any help is much appreciated!
Hi Joe,
Thanks for reaching out! Can you check to see if the second column is hidden by going to chart configuration>>columns?
Let us know what you find!
Nice, that was it! I had 2 hidden columns and once I made those visible the filter worked. It also fixed another post I had where I could no sort my data based on the a row column. I'll update that post also.
Thanks Taylor!
Joe
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