Data Filter: Assignee | Community
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Data Filter: Assignee

  • August 9, 2021
  • 1 reply
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I am trying to get a Data Filter in Dashboard for Assignee. 
But I would like to limit that filter for lets say 10 of my agents out of 50+ in a Button List, how can I achieve that?

1 reply

  • August 21, 2021

If you know the exact 10 Agent Names you'd like to display, I'd recommend creating a custom Set attribute. You'd want to compute this Set based on the Assignee Name attribute and then select the exact 10 agents you'd like this attribute to include.

Once that Set has been created in the dataset(s) that you need them in, you should then see this custom attribute available as a Data Filter to select in Dashboards.