Hello all,
I have about 5 individual ticket groups that I would like to combine into one for an SLA % report in Zendesk Explore. I would like for these 5 ticket groups to show as one bar on a bar graph with the values being achieved and breached sla tickets. I know how to make this report when looking at already created groups within my instance, but can't figure out if there is a way to combine groups into one big group.
Essentially want only 3 bars to show, each bar made up of about 5 ticket groups.