We added links for our help guides locally in our app (i.e., when using our app, customers can click on a "Learn More" link that directs them to our Zendesk help guides). Is there a way to determine how many views came from these links as opposed to accessing them directly from Zendesk?
Ability to track origination of Zendesk article link access
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in this case, we can recommend Google Analytics for Tracking customers' actions.