When using Dynamic Content, CSAT results show drop down place holder instead of the value | Community
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When using Dynamic Content, CSAT results show drop down place holder instead of the value

  • January 29, 2024
  • 1 reply
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Joe29

I use dynamic content in order to localize all strings on the CSAT, but specifically with the drop down options, those show the placeholder instead of the value. Is this a bug? If it isn't a bug, can this be changed to show the value instead of the placeholder?

1 reply

  • January 30, 2024
Hello Joe,
 
Upon checking, the usage of dynamic content on the customizable CSAT experience (EAP) is still a limitation which explains the issue you are seeing. The team now has ownership of this are planning to try and address some of the issues when they can.