Testing answer bot | Community
Skip to main content

Testing answer bot

  • December 1, 2022
  • 3 replies
  • 0 views

Rebeca11

Hello! 

I'm wondering how do you test a bot flow on messaging before setting it live and available for users?

I've tried testing on the sandbox but I can't use Guide on the Sandbox so what I can test is limited since I can't include articles or automatically suggest articles by the bot.

Any input is appreciated.

3 replies

Lou11
  • December 1, 2022

@rebeca11

Why can't you use Guide in the Sandbox?


Rebeca11
  • Author
  • December 2, 2022

Hi @lou11, thanks for your reply. I just realized I misunderstood something, I need to ask the account owner to enable it, that way I should be able to test properly.


Lou11
  • December 2, 2022

@rebeca11

I thought as much. I ran into the exact same thing. Funny how as an administrator I can do everything else but that.