Is it possible to check the effectiveness of the answer bot?

Hi,

Is it possible to somehow check the effectiveness of the answer bot?

For example, statistics on how many total users started a chat with the answer bot

How many of those users continued submitting a ticket to the help desk. (because they didn't get the answer they needed)

How many of those users didn't submit a support request ticket (because they found their answer in an article suggested by the answer bot)

I believe this would be a very useful feature and I will be more than happy to find out if such a feature exists.

Thanks for your answers in advance.