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Zendesk SSO with Active Directory

  • December 15, 2021
  • 1 reply
  • 0 views

we passed window basic authentication with classic_asp_jwt_with_ad.asp script .

but return back error message like :

https://www.jobowling.com/logout/Default.html?kind=error&message=Please+use+one+of+the+options+below+to+sign+in+to+Zendesk.

please help on it ?

 

 

1 reply

Dario17
  • December 24, 2021
Hi Winton,

we have created this article about this error Message: 

Error: Please use one of the options below to sign in

Could you please check it out. In short, this error occurs when you have activated SSO for only one user type (agent/end user) and you try use SSO with the user type where SSO is not activated.

I hope this article is helpful.