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Zendesk sign in implementing

  • September 15, 2021
  • 1 reply
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Alex74

Good afternoon, we have a website created with a Vue.js framework and we are using Zendesk as a separate subdomain to collect users tickets.
We want our users to use their accounts of our website to login to Zendesk, so that users wouldn't have to have 2 different accounts for Zendesk and our website and woudn't need to signup one more time to have Zendesk account.
As a referrence to needed functionallity - we found a similar solution on the service https://kickstarter.com/ and https://help.kickstarter.com/, we need help in implementing similar functionality.
It would be great if you help me with implementing such thing or give me more details about that kind of stuff.

      1 reply

      G
      • Gab12
      • September 25, 2021

      Hi Alex,

      It sounds like what you need is to authenticate users via Single Sign-On (SSO). If you use single sign-on with JWT, a user is automatically verified and is then allowed to access Zendesk without being prompted to enter separate sign-in credentials. I recommend that you go through this documentation to learn how to implement this: Enabling JWT (JSON Web Token) single sign-on.

      If you are using other identity provider services such as OneLogin or Okta, then you can use SAML for single sign-on. You can refer here for more information on this.

      Thank you, Alex!

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