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Multiple organizations extraction

  • February 1, 2024
  • 1 reply
  • 0 views

Léon12

When you export the users, only the main organization comes out, and not the others.

ex : user 1 > org 1 | org 2 | org 3 | etc ....

Export : user 1 = org 1 . 

Or did I not find ? 

thx 

1 reply

Brandon12
  • February 4, 2024

Hey Leon,

This is correct - each user has a 'default' organization membership.  To see the rest, you'll need to query their user ID against organizational memberships.  This is possible through the API.  Details here: https://developer.zendesk.com/api-reference/ticketing/organizations/organization_memberships/

Brandon