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LOGIN LINK NOT WORKING

  • September 28, 2023
  • 1 reply
  • 0 views
X55

Can I get some help here? I cannot log in to our support zd. The link is not working. I can't chat with the helpdesk since I am not getting the code to verify my email. 

    1 reply

    J
    • jacobhales
    • September 28, 2023

    Yes, I can help you with that. Here are some things you can try:

    • Check the link again. Make sure you are entering the correct link in your browser. You can also try copying and pasting the link directly from the Zendesk support page.
    • Try a different browser. If you are still having trouble, try logging in with a different browser.
    • Clear your browser's cache and cookies. Sometimes, old cache and cookies can interfere with logins. Try clearing your browser's cache and cookies and then logging in again.
    • Try a different device. If you are still having trouble, try logging in from a different device, such as a different computer or smartphone.

    If you are still unable to log in after trying all of the above steps, you can contact Zendesk support for help. You can do this by creating a support ticket or calling the Zendesk support number.

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