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Incident Notification

  • July 7, 2021
  • 1 reply
  • 0 views

Hi Zendesk, 

We would like to have Incident notifications sent to our Zendesk admins via email so we are ahead of any downtime that would affect support. 

Help us stay on top of things with our clients. 

 

Thanks

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1 reply

Brett13
  • Community Manager
  • July 7, 2021

Hey Lilian,

I would recommend taking a look at this article for subscribing to status notifications: Subscribing to status notifications for your account

Let me know if this isn't what you're looking for :)