We did an import of organizations in which some of them were already existing in Zendesk.
Now when we search the organization, we get multiple(duplicate) results.
I wanted to know if there is a way to bulk identify these duplicate organization and bulk delete them?
Thanks,
Aishwarya Desai
Hi Aish, thanks for writing in! There is no native feature yet in the admin center to manage this but you can bulk manage them via API. Depending on the setup but an example workflow is exporting your data from zendesk and managing them outside and importing new data without duplicates via CSV or all via API.
https://developer.zendesk.com/api-reference/ticketing/users/users/
https://developer.zendesk.com/api-reference/ticketing/organizations/organizations/
You can have 3rd party providers manage this on your behalf if you don't have an internal dev team or through our professional services.
We hope this information helps!
@jupete The link you provided to the organization management lands on a 404 - can you provide an updated link please?
@mishel11 thanks for sharing! Here's the correct link for you: https://developer.zendesk.com/api-reference/ticketing/organizations/organizations/
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