Help needed with activating a demo | Community
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Help needed with activating a demo

  • October 12, 2023
  • 6 replies
  • 0 views

liza12

Hi, experiencing difficulties with reaching help center. Demo activating stopped so as screen announced that I need to contact for additional assistance and verification.

6 replies

  • October 12, 2023
Hi Liza,

I hope you are doing well.

I'll go ahead and assign your ticket to our Finance dept for further assistance.
 

  • October 12, 2023
Hi liza‍,
 
Thanks for reaching out!
 
In order to get you up and running as soon as possible, please answer the following questions to help us verify your request:
 
  1. What is your name?
  2. What is your Zendesk subdomain?
  3. What is your company’s name and web site?
  4. How do you intend to use Zendesk with your business?

liza12
  • Author
  • October 13, 2023

Hi Darius. I do not intend nothing. I tried to start demo to be convinced that it is working well and smooth. So as even logging in is impossible I assume, I do not need this software. How can I stop that "unaccessible trial" immediately? The fastest way. Thnx.


  • October 13, 2023
Hi Liza,

I'm sorry to hear about this.

To cancel your account, please try to go to https://gdcc.zendesk.com/billing/manage_cancellation

Let me know if that works.

Khadijat
  • February 12, 2024

Hello, I need to submit a demo in 2-3 hours so as to get a job, How can we go about this please.

 


Brett13
  • Community Manager
  • February 12, 2024

Hey @khadijat, I would recommend creating a free trial here: https://www.zendesk.com/register/

I hope this helps!