I want to cancel my subscription in full. When I follow your guide's direction on how to do this, I go to a page that does NOT have a cancel option. I need someone to assist me to do this.
I am the account owner. My name is Michael Movalli and email is mmovalli@orisys.com.
Regards,
Mike
i need to cancel my subscription.
I have tried several times and need it done now
I would like to cancel our subscription to Zendesk. Can you please let me know how this is completed?
Hi @shayne12 the account owner can cancel your account by following our guide here: How do I cancel my account?
Or they can contact your account manager to cancel your account.
Please note that account cancellation occurs at the end of your current billing cycle. This will give you time to migrate data or tie up loose ends. You cannot use this Zendesk account when your account is canceled or to access account data.
Hope this helps!
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It looks like we were able to get your account canceled per your request 🙂
Let us know you have any other questions!