Same as Michael Movalli, I want to cancel my subscription in full. You make it very difficult to find any simple instructions as to how one might cancel a subscription! I need someone to assist me to do this. (I'd beg for a refund as I'm a very small business and haven't used the service in more than two years - log-in records will verify that - but I'm sure Zendesk isn't going to provide any grace.)
I am the account owner. My name is Stephen Koranda and email is sk@backtoyoumarketing.com.
Regards,
Stephen