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Can i know who created an organisation?

  • June 24, 2021
  • 2 replies
  • 0 views
P

Morning folks!

We are running on the Enterprise Plan, and my company has A LOT of organizations, most because we use a different system that we integrated with Zendesk and that is sending the organizations info to the Zendesk API.

I noticed that some organizations have been manually created, and now I need to know who did it.

So, is there a way for me to check who created an organization? 

Thank in advance!

      2 replies

      J
      • Joyce15
      • June 25, 2021

      Hey Pedro!

      Audit Log feature is available for accounts with Support Enterprise subscription. This feature allows you to view various changes in your Zendesk, including the date, time, and name of the person who created an organization. Audit Logs can be viewed from Support and on the Admin Center page.

      You can also use the Export Audit Logs API to export audit logs from your Zendesk instance. An exported file will be sent to your Zendesk email upon running this API.

      Hope that helps!

        P
        • Pedro22
        • Author
        • June 25, 2021

        Hi Joyce!

        Thank you, that's exactly what I needed!

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